Following conditions should be met while claiming warranty on your products
- 1. iBase is not responsible for any kind of data loss during repair of the product. Customer must backup all the data before leaving it for repair.
- 2. No warranty of screen (including any cable/accessories attached with screen) or touch in all the touch laptops and touch AIO PC.
- 3. No warranty of battery backup. Warranty in battery is valid only if it is dead (less that 10 minutes backup).
- 4. No warranty of DOTS in the screen.
- 5. No warranty if the product is damaged due to improper/erratic electric supply (Laptop/Adapter)
- 6. No warranty if serial number or the warranty seal is removed/defaced and product is serviced or repaired at other place.
- 7. No warranty of any kind of physical damage/liquid spillage
- 8. In case of hardware failure it will normally take approximately 3-5 weeks to get the parts replaced.
- 9. No warranty of any kind of software.
- 10. Buyer must bring the warranty card to claim warranty service. Without Warranty card warranty will not be covered in any circumstance.